Your safety comes first. Driver Safety Features.

Drivers Safety Features

The safety of our users is our top priority. While you are on the road it is important that you feel at ease while driving.

Face ID Verification

Facial verification adds an extra layer of protection to your account, making sure it's really you logging in as a driver. It works by comparing a photo of you with your profile picture, ensuring that only you have access to your account.

Trusted Contacts

Easily add your family and friends as Trusted Contacts to instantly share your live location with a simple tap.

Destination Preview

You have the chance to check out the destination before you confirm a trip. This way, you can always stay in the know about where you're headed.

Journey Check

If anything out of the ordinary comes up during your journey, we'll send you a notification right away. And if there's ever a concern, rest assured that our safety toolkit and SOS button will be right there at your fingertips, ready to assist you.

Trip Sharing

You can share your trip in real-time with your Trusted Contacts using our live GPS tracking feature, conveniently located in the Safety Toolkit.

Driver Alertness Monitoring

Because your safety matters, we'll remind you to take a breather after 13 hours of driving. It's our way of ensuring you stay refreshed and focused on the road ahead

Anonymous Caller

When you and a rider need to chat about a trip, before or after, both your phone numbers will be kept private by anonymising them.

Emergency Button

With the mere press of a button, you unleash the power to swiftly summon law enforcement and emergency services to your aid. What's more, your precise location details are conveniently displayed within the app, ensuring swift and accurate assistance.

24/7 incident Support Team

Should you ever feel uneasy during your journey, rest assured you can reach out to our dedicated Incident Response Team for immediate support.

Surpassing Local Regulations

ROOO ensures compliance with local government regulations. This involves drivers undergoing extensive document verification, background checks, and state-specific accreditation. To prevent driver fatigue, the ROOO app restricts driving hours. Additionally, vehicles must meet state age limits, undergo initial inspections, and pass annual check-ups.

Community Feedback Matters

We thrive on self-reflection within our community, constantly seeking ways to enhance. Through safety surveys, customer service channels, the Driver Advisory Council, focus groups, and various research methods, we ensure our features and processes cater to your needs. Your feedback matters—click here to share!

Community Standards

We're committed to the well-being of every member in our community. These guidelines are designed to foster a safe, respectful, and comfortable environment for both drivers and riders using the ROOO app.

Collaborating with Law Enforcement

ROOO is dedicated to aiding law enforcement agencies by promptly responding to all investigation requests. By working closely with the police, we contribute to the safety and security of our community. Our commitment to assisting law enforcement underscores our unwavering dedication to ensuring a safe environment for all our users.

Safety Training Modules

This is the Anti-Discrimination and Sexual Harassment

COVID-19 Guidelines

Disability Awareness

Ensuring a better journey

How to stay safe on the road?

News & Announcements

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