Booking a ride with ROOO is simple and convenient. Just download our app, create an account, enter your pickup and drop-off locations, choose your preferred vehicle option, and confirm your booking. You can also book a ride through our website or by calling our customer support team.

We offer a variety of vehicle options to suit your needs, including standard sedans, SUVs, and luxury vehicles. You can choose the vehicle type that best fits your preferences and budget when booking your ride.

Yes, all our drivers undergo thorough background checks and screening processes before joining our platform. Additionally, they receive training on customer service, safety protocols, and navigation to ensure a safe and pleasant experience for our passengers.

Your safety is our top priority. In addition to screening our drivers and vehicles, we have implemented safety features such as real-time tracking, SOS buttons in the app, and 24/7 customer support to address any concerns or emergencies that may arise during your ride.

We accept various payment methods, including credit/debit cards, mobile wallets, and cash. You can securely store your payment information in the app for quick and easy transactions.

Yes, you can schedule a ride in advance through our app or website. Simply select the date and time you’d like to be picked up, enter your pickup and drop-off locations, and confirm your booking. We’ll take care of the rest and ensure that your ride arrives on time.

You can cancel your ride at any time before your driver arrives without incurring any cancellation fees. However, if you cancel after your driver has already arrived at your location, a cancellation fee may apply.

Yes, we regularly offer discounts and promotions to our loyal customers. Be sure to follow us on social media and subscribe to our newsletter to stay updated on the latest deals and offers.